Group privacy statement

This Privacy Statement outlines our security policy. It concerns the use and processing of personal information collected by the Janssens Immobilier Knight Frank group. Please find details about the group’s composition in this document. It also includes specific information to which this statement applies. For any questions regarding the collection, use, or processing of personal information, please contact the relevant agency directly.

Q/A

FAQ – Services and Confidentiality in Luxury Real Estate

How does a luxury real estate agency guarantee the confidentiality of a purchase?
  • Strict selection of qualified buyers before sharing any property information.
  • Signing of Non-Disclosure Agreements (NDAs) to protect information.
  • Use of discreet marketing materials without address or identifiable photos.
  • Private viewings organized strictly by appointment.
How to purchase an off-market luxury property with your agency?
  • Present a clear purchase project and a well-defined budget.
  • Access to a selection of unpublished properties reserved for a targeted clientele.
  • Personalized assistance from the search to the final signature.
  • Negotiations conducted with the utmost discretion.
What VIP support is available for foreign buyers in France?
  • Translation of documents and bilingual or multilingual assistance.
  • Tax and legal advice tailored to the buyer’s country of origin.
  • Connection with notaries, lawyers, and specialized banks.
  • Organization of on-site stays including visits, transfers, and concierge services.
What is your agency’s role in negotiating the sale price of a luxury property?
  • Market analysis and precise property valuation.
  • Negotiation arguments based on recent comparables and the property’s unique features.
  • Mediation between seller and buyer to reach a win-win agreement.
  • Optimization of sale conditions beyond the price (timelines, furniture, works).
What are the fees of a high-end real estate agency?
  • Generally between 4% and 6% of the sale price, depending on the mandate and transaction complexity.
  • Fees agreed upon in advance and stated in the mandate.
  • Payable only upon signing the final deed of sale.
How does a virtual tour of a luxury property work?
  • Created using immersive technologies (3D, 360°, high-definition video).
  • Secure access by invitation, sometimes live with a connected advisor.
  • Possibility to explore each room and the exterior as in a physical visit.
  • An ideal tool for remote or international buyers.